Our fulfillment policies are designed to ensure clarity and fairness for our customers. We offer refunds in cases where errors by our team result in non-service of papers or if orders are canceled before service initiation. Delivery of legal papers occurs promptly within a specified timeframe after payment confirmation, directly to the designated address. Due to the nature of our services, returns are not applicable once papers have been delivered. Customers can cancel orders before service begins; however, exceptions may be made for cancellations under exceptional circumstances. These policies are intended to build trust and provide clear guidelines for our valued clients.